Q&A

Klaus Roofing Systems by SEFR Q&A

How long will the repairs take?

The amount of time that goes into fixing a roof varies from roof to roof. If you just need a simple repair, it will not take as much time as a full roof replacement.

How many nails will be used per shingle?

Our company will use six 1 1/4" electro galvanized roofing nails for every shingle we install.

How will you protect my home and landscape during the installation process?

We will protect your home as well as your landscape by using tarps that are secured from the roof line to the ground to ensure that falling debris is controlled and able to be thoroughly cleaned up.

Is maintenance included in the job?

 We offer yearly maintenance on the install date. We charge a fee of $150.00 to come out and inspect your roof to see if any roof repairs are needed.

What if there is inclement weather?

Our call center representative will call you immediately the same day to reschedule an install date.

What is Ice & Water, Why do I need it?

Ice & Water is a protector on eaves, rake edges, overhangs, and valleys. We recommend Ice & Water to all of our customers because of ice dams and wind driven rains.

What time will the installers be arriving?

We will give you a specific time and date as to when we will be arriving to do the work. If anything happens to delay our installers you will be notified immediately.

What type of warranty does your company offer?

Here at Klaus Roofing Systems by SEFR we offer all of our customers who choose to have their roof installed "The Klaus Roofing Way", we offer a 50 Year Warranty no leak guaranteed. Our warranty is transferable the the next owner of the home.

Who will be available on-site to address any of my concerns?

Our companies Production Manager will be on-site to assist you and your family with any questions or concerns.

Why can't I just make the roof repairs myself?

There are several reasons why you should not "just make the roof repairs yourself" a few are listed below:

1. You can cause more damage

2. You actually spend more money

3. You void a warranty

4. The repair process can take longer

 

*Roofing is a serious business. Entrust your roof repairs with us, we have the experience & the skills to get your roof fixed within budgets & deadlines.

Why is synthetic underlayment better than felt paper?

Synthetic underlayment is much more lighter than felt paper, the synthetic underlayment water barrier adds less weight to the roof than felt paper. Synthetic underlayment is also much more tear-resistant when exposed to heavy winds.

Will you have a dumpster on-site?

Yes, we will have a dumpster that will arrive the day before the install date.

Will you remove my old roof?

Our company will remove the old OSB plywood and replace it with CDX plywood.

our service area

We serve the following areas

  • Albertson
  • Angier
  • Autryville
  • Beulaville
  • Buies Creek
  • Bunnlevel
  • Calypso
  • Cameron
  • Camp Lejeune
  • Chinquapin
  • Clinton
  • Coats
  • Cumberland
  • Dunn
  • Erwin
  • Faison
  • Falcon
  • Fayetteville
  • Fort Bragg
  • Garland
  • Godwin
  • Harrells
  • Hope Mills
  • Hubert
  • Jacksonville
  • Kenansville
  • Kipling
  • Lillington
  • Linden
  • Magnolia
  • Mamers
  • Mccutcheon Field
  • Midway Park
  • Newton Grove
  • Olivia
  • Pope Army Airfield
  • Richlands
  • Rose Hill
  • Roseboro
  • Salemburg
  • Spring Lake
  • Stedman
  • Swansboro
  • Tarawa Terrace
  • Teachey
  • Turkey
  • Wade
  • Wallace
  • Warsaw
  • White Oak
Our Locations:

Klaus Roofing Systems by SEFR
709 1/2 Southwest Blvd
Clinton, NC 28328
1-910-460-3404
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